As an Operations Specialist - Omni you’ll be responsible for the operational execution within the Pet Care Center with specific focus on our Omni channel, through the lens of Petco’s vision of “Healthier Pets. Happier People. Better World.” You’ll ensure the efficient execution of all Omni channel processes such as Ship from Store (SFS) operations to ensure consistency with product picking, packaging, & shipping in the Pet Care Center. This role is responsible for a reduction in time spent on SFS operations due to an increased familiarity and process efficiencies. You’ll assist in the receiving of merchandise & supplies to and from the store and to ensure that all merchandise & supplies are accurately stocked, and provide guest service, as necessary. This job is composed of a variety of different tasks which may be covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, some questions are directed the Leader on Duty. Position Responsibilities include supporting effective and efficient operations across the Pet Care Center, assisting in daily SFS picking, packing, & shipping, unloading and stocking merchandise and supplies, processing register transactions, supporting guest interactions, adhering to safety procedures, performing housekeeping tasks, participating in inventory counts, completing Omni Channel and SFS projects, analyzing on-site conditions, coordinating with partners, communicating with Pet Care Center Leaders, and other special projects as needed. The role requires a minimum high school diploma or equivalent work experience, proficiency in mathematics, good communication skills, and a genuine interest in animals and their care. The work environment involves indoor duties with some physical activity such as bending, kneeling, moving merchandise up to 50 pounds, and standing for long periods. The position requires weekend availability and continuous contact with the public and other departments.
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