Job Description

Job Summary:

Works collaboratively with an assigned panel of physicians to manage the patients specialized needs. The managing team does differ according to the chronic disease. Duties include assessment to identify member needs and development of specific care management plan to address needs. In conjunction with the Physician, implements care/treatment plan by coordinating access to health services across multiple providers/disciplines, monitors care, makes determination to arrange transportation and transfer patient if indicated, identifies cost-effective measures, makes recommendations for alternative levels of care and utilization of resources, promotes self-care management and ensures paper work is completed. Is an indirect caregiver. Complies with other duties as described. Must be able to work collaboratively with the Multidisciplinary team.

Essential Responsibilities:

• Evaluates and identifies members needs.
• Interfaces with Primary Care Physicians, Specialists and various disciplines on the development of case management plans/programs.
• Monitors and evaluates the effectiveness of the case management plans and modifies as necessary.
• Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning and obtaining all authorizations/approvals/transfers as needed for outside services for patients/families.
• Acts as a clinical liaison, per their specialty, with outside agencies such as County CCS, non-plan facilities, outside providers, employers and/or workers compensation carriers and third party administrators.
• Prepares reports, communicates program changes to appropriate staff and develops protocols in accordance with state regulations.
• Acts as a patient advocate and educator to assure that the patient has the knowledge to care for his/her condition and patient is educated and empowered to be responsible for participating in the plan of care.
• Develops individualized patient/family education plan focused on self-management, delivers patient/family education specific to a disease state.
• Develops and updates training and educational materials and presents to appropriate staff, members and families.
• Facilitates patients return to normal daily activities by teaching and making appropriate referrals for outside services/continued care.
• Consults with internal and external physicians, health care providers, discharge planners, and outside agencies regarding continued care/treatment or hospitalization or referral to support services or placement.
• May need to facilitate transportation and housing arrangements for patient.
• Coordinates transmission of clinical and benefit treatment to patients, families and outside agencies.
• Participates in data collection and analysis of clinical outcomes of care and customer satisfaction standards.
• Participates in the formulation and implementation/monitoring of action strategies and outcomes of care or customer service.
• Ensures that accurate records are maintained of the care associated with each patient.
• Interprets regulations, health plan benefits, policies, and procedures for members, physicians, medical office staff, and contract providers and outside agencies.

Basic Qualifications:

Experience

• Minimum two (2) years clinical experience as an RN in an acute care or ambulatory care setting required.


• Cancer Program: Two (2) years clinical experience in Oncology.


• For positions in OB/Gyn: Two (2) years recent (within the past three (3) years) clinical experience in Maternal Child Health, FCC, Ob/Gyn or Womens Health in acute care or ambulatory care.


• Demonstrated knowledge of maternal/fetal medicine, including high risk pregnancies.


• For positions in Neonatal Intensive Care Unit: Two (2) years clinical experience in a Level III NICU.


• For positions in High Risk Infant Program: Two (2) years experience in a Regional or Community NICU; one (1) year of which should be in an HRIF program or as a discharge planner for an NICU and/or in a community-based Medically Vulnerable Infant Program.


• This experience may have been at a comparable out-of-state facility.


• Case management of patients in a High Risk Infant Program.


• Ability to manage annual Synagis Clinic for at-risk population. Previous case management experience preferred (usually two (2) years chronic disease case management).


• Total Joint Replacement Travel Surgery Program (OC): One (1) year clinical experience in Orthopedics.

Education

• Bachelors degree or


• Equivalent four (4) experience required.


• For positions in High Risk Infant Program: Bachelors degree in nursing or related field required.

License, Certification, Registration

• Registered Nurse License (California)

• Basic Life Support

Additional Requirements:

• Demonstrated ability to utilize/apply the general and specialized principles, practices, techniques and methods of utilization review/management, care coordination, transfer coordination, discharge planning or case management.


• Working knowledge of regulatory requirements and accreditation standards (TJC, Medicare, Medi-Cal, etc.).


• Demonstrated ability to utilize written and verbal communication, interpersonal, critical thinking and problem-solving skills required.


• Computer literacy skills required.

Preferred Qualifications:

• Cancer Program: Two (2) years experience in Oncology.


• Total Joint Replacement Travel Surgery Program (OC): One (1) year experience in Total Joint Replacement.


• Case Management Certification or certification in the area of specialty preferred.


• Bachelors degree in nursing or healthcare related field preferred.


• For positions in High Risk Infant Program: Masters degree and PHN preferred.

Notes:

• Experience as Case Manager. This position will cover Geriatrics and Outpatient Palliative Care

Primary Location: California,Panorama City,Panorama City Medical Center Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Per Diem Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: B21|AFSCME|SCNSC Job Level: Individual Contributor Department: Panorama City MOB #2 - Geriatric Dementia - 0806 Pay Range: $72.95 - $89.28 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

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Job Tags

Contract work, Local area, Shift work,

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